We are committed to promoting a culture of inclusion and accessibility for all of our ticket holders. Venue staff and security will be briefed to guide you to accessible areas and assist with any special requirements to ensure you have a great experience.

CONTACT

If you would like further information on venue accessibility and facilities, please get in touch with info@manchestermusiccity.com.

EVENT INFORMATION 

Detailed access information about how the space at each venue will be set up will be provided closer to the date.

TICKETS

All venues offer wheelchair spaces in designated areas. These are limited and reserved on a first come-first served basis.

Personal Assistant tickets are available for anyone who requires support to attend the event. These should be requested in advance. For specific access requests, please email info@manchestermusiccity.com before buying your ticket.

GETTING AROUND THE CITY

Walking distances from Manchester Central:

• Albert Hall: 0.2km, 3 min walk
• Aviva Studios: 1km, 15 min walk
• The Bridgewater Hall: 0.1km, 2 min walk
• HOME: 0.7km, 9 min walk
• O2 Ritz Manchester: 0.8km, 10 min walk

Blue Badge parking – You can find information about the location and use of the parking bays on the Manchester City Council website.

Public Transport – You can find accessible information and resources to help plan your visit to Manchester on the Accessible Manchester section of visitManchester.com.

Taxi rank – There are 24-hour black cab (hackney carriage) ranks on the same street or close to all the venues. View this map on Manchester City Council’s website to see the taxi ranks across the city centre.

VENUE INFORMATION

ALBERT HALL 

ADDRESS: 27 Peter Street, Manchester M2 5QR

Albert Hall is a Grade II listed building which is adapted to accessibility requirements with accessible toilet facilities, a viewing platform, and a recently installed passenger lift for accessibility requirements, as well as staff providing drinks running services, where required. The lift capacity is 630kg and has internal dimensions of 1110mm x 1310mm and a door opening width of 810mm. Please see the venue’s accessibility page for further information.

AVIVA STUDIOS

ADDRESS: Water Street, Manchester M3 4JQ

Aviva Studios has step-free access to all areas of the venue. Accessible toilets are available on every level. Wheelchair spaces are available in The Hall and in The Warehouse. They have portable stools available to borrow if you would benefit from resting along the way during your visit. Please see the venue’s accessibility page for further information.

THE BRIDGEWATER HALL

ADDRESS: Lower Mosley Street, Manchester M2 3WS

Bridgewater Hall has step-free access to all areas of the venue. Wheelchair spaces are available on every level. Please see the venue’s accessibility page for further information.

HOME

ADDRESS: 2 Tony Wilson Place, Manchester M15 4FN

HOME provides access to all areas of the building via the lift. The cinema screens are situated on the top floor with wheelchair access in every screen. Assistance is also available for deaf or hearing-impaired patrons. Please see the venue’s accessibility page for further information.

MANCHESTER CENTRAL EXCHANGE AUDITORIUM

ADDRESS: Exchange Foyer, Windmill Street, Manchester M2 5GP

Manchester Central has step-free access to all areas of the venue. For the night-time music showcases we are using the Exchange Foyer Entrance located on street level to the right of the forecourt. Wheelchair spaces are available in the Exchange Auditorium and there is an induction loop for hearing support. Please see the venue’s accessibility page for further information.

O2 RITZ MANCHESTER

ADDRESS: Whitworth Street West, Manchester M1 5NQ

O2 Ritz Manchester has step free access to the ground floor main auditorium level. There is no lift to balcony and basement levels. Wheelchair spaces are available and bar stools can be provided for people requiring a seat if requested in advance. Please see the venue’s accessibility page for further information.